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Orders

Shipping policy

When your order leaves, how it travels, and what it costs.

Last updated 28 October 2026

Everything ships from the United States with tracking. Orders of $75 or more ship free.

In stockShips within 24 hours
In-stock kitsShip within 24 hours
Out of stockTap “Notify me” and we email you when it’s back.
Free shipping$75 and over, sent USPS Priority. Kits always ship free.

Shipping options

MethodIn transitCost
USPS Standard2–3 business days$9.00
USPS Priority1–2 business days$14.95
USPS Express1–2 business days, guaranteed$39.95
Free 2-day (orders $75+)USPS Priority, 1–2 business daysFree

Transit starts when the order leaves us. A faster method speeds up delivery, not the time it takes to dispatch. We ship within the United States only.

Out-of-stock items

We only sell what is on our shelf. If a size is out of stock, tap “Notify me” on its page and we email you the moment it is back. Pre-orders placed before October 24, 2026 still ship once their lot passes third-party testing, and can be canceled any time before they ship.

Packaging

Plain padded mailer, nothing on the outside but the addresses. Vials ship as freeze-dried powder, which is stable at room temperature in transit. Store at −20°C on arrival.

Tracking and lost parcels

You get a tracking number by email when your order ships. Tracking can take a day to update after the label prints. If a parcel stops moving, contact us and we open a carrier trace. A parcel confirmed lost is replaced or refunded in full. See our Refund & Returns Policy.

Research use only

Nyxo Labs · Products are sold for in-vitro laboratory research only. Not for human or animal consumption, and not for diagnostic or therapeutic use.

Nyxo Discord

Restocks and new lot reports land here first.

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