Terms & conditions

By using this site or placing an order, you agree to these terms.

Eligibility

You must be at least 21 and a qualified researcher, laboratory professional or institution.

Products

All products are for laboratory research use only, as set out in our Research Use Policy, which forms part of these terms.

Pricing and availability

Prices and availability can change without notice. Availability is tracked per size: an in-stock size is on our shelf; an out-of-stock size can’t be ordered until it’s back; tap Notify me and we email you once. Dispatch times are in our Shipping Policy and offer rules in our Promotions & Offer Terms. You pay the price shown when you order. We may refuse or cancel any order.

Promotions

Discounts, gifts and codes are governed by our Promotions & Offer Terms. We may end or change an offer at any time; orders already placed keep the terms they were placed under.

Payment

Orders are paid in full before processing. We accept card, Apple Pay and Google Pay through the secure CentryOS checkout, and crypto through NOWPayments. The methods available for your order are shown at checkout.

Cancellations and refunds

Any order can be cancelled within 24 hours for a full refund. Anything damaged, incorrect or missing is replaced or refunded when reported within 7 days of delivery, and a parcel lost in transit is replaced or refunded in full. Full details are in our Refund & Returns Policy.

Limitation of liability

Nyxo Labs is not liable for damages arising from misuse of its products or use outside research. Products are provided “as is” for research use.

Governing law

These terms are governed by the laws of the Commonwealth of Virginia, United States.

Changes

We may update these terms at any time. Continued use of the site means you accept the current version.

Contact

Molecula Labs LLC, 8401 Mayland Dr, Ste A, Richmond, VA 23294. Email support@nyxolabs.com or call (276) 529-4299.